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For auto repair & mechanic shops

A car that won’t start doesn’t wait for a callback — it books whoever answers first

A stranded driver, a check-engine light on the highway, a brake that’s grinding — those calls need someone today, and the caller dials down the list until a live person picks up. MRTek’s AI Front Desk answers your line 24/7, captures every vehicle and symptom in writing, and gets the urgent ones straight to you. It never quotes an estimate and never diagnoses a car over the phone — that’s always your call.

$499/mo, 30-day free trial · you approve anything it sends · starts with a free Scan.

Why it hurts more here

A missed auto repair call is a booked job gone

The driver is already stranded

A car that won’t start in a parking lot or a check-engine light on the highway puts someone on the shoulder, not on hold. They call down the list until a live voice answers — and book whoever that is.

Voicemail doesn’t hold a booking

Nobody waits by a dead phone for a callback when their car won’t start. They tap the next result. A missed call at your shop is a booked appointment at someone else’s.

Diagnostics are the big-ticket work

A check-engine or drivability call is often the highest-value job on the board — sensor, ignition, or transmission work runs well past a routine oil change. Missing that call is missing the job that pays the week’s rent.

An estimate needs a look, not a guess

Every caller wants a number today, but a real estimate needs eyes on the vehicle. The calls that go unanswered are the ones that never even get scheduled for that first look.

Maintenance revenue is easy to lose

Oil changes, brake jobs, and inspections are recurring, predictable revenue — but a missed reminder call or a missed booking call quietly walks to whichever shop answered first.

Brakes and steering are not a phone call

A grinding brake or a car pulling hard to one side is a real safety concern — never something to talk a driver through or diagnose sight-unseen. That is exactly why it goes to a live person, fast.

How it works

Built for the way an auto repair line actually rings

It captures the vehicle and the symptom so your service writer has what they need, it never quotes an estimate, and it hands brake and steering calls to a human — with you in control of everything it sends.

Answers 24/7, in your name

Early mornings before work, lunch-hour drop-offs, and the Friday-afternoon rush before a road trip. Every caller reaches your shop, not a voicemail box.

Captures the job in writing

Vehicle, mileage, the symptom, and what the driver needs — turned into a daily and weekly written report your service writer can work from.

Never quotes an estimate

A real number needs a look at the vehicle. The Front Desk captures the request and routes it to you — it never puts a price on a repair sight-unseen.

Routes brake and steering calls to a human

Anything that sounds like a safety system — brakes, steering, a wheel issue — gets the approved guidance and an immediate human handoff. The assistant never diagnoses the mechanical issue itself.

You approve anything it sends

Owner-approval guardrails on outbound messages, hard monthly budget caps, and a full record of everything it knows. Your data stays yours.

Starts with a free Scan

Every engagement begins with a free review — we tell you honestly whether the Front Desk pays for itself before you spend a dollar.

Straight answers

Questions auto repair owners ask us

Wait — do you do auto repair work yourselves?+

No. MRTek builds AI systems for small businesses. This is our AI Front Desk for auto repair and mechanic shops: it answers your business line 24/7, captures every vehicle and symptom, and sends a written summary of every call, so you stop losing bookings to voicemail.

What does it cost?+

The MRTek Front Desk is $499 a month with a 30-day free trial. Every engagement starts with a free review first — no obligation.

Will it quote an estimate or diagnose my car over the phone?+

Never. It does not quote a price or diagnose a problem — a real estimate needs a look at the vehicle. And a brake, steering, or other safety-system concern is routed to a live human immediately, never talked through by the assistant. You approve anything it sends.

How do I try it?+

Call the live demo line at (940) 433-4940 and talk to it like a driver whose check-engine light just came on. Then book a free review and we will show you the honest math for your shop.

Which areas do you cover?+

We are focused on the DFW-metro auto repair markets — the suburbs across Denton, Collin, and Tarrant counties. Pick your city below, or ask us about yours.

Never lose another repair to voicemail

Find My Quick Wins, or hear the Front Desk answer a call the way your customers would. In plain English, no pressure.

Find My Quick Wins

20 minutes with Michael. You’ll leave with a short, prioritized plan — what’s worth fixing, in what order, and what to ignore. No obligation, and we’ll tell you straight if something isn’t worth doing.

When suits you best?

No pressure, no jargon. We’ll tell you straight whether it’s worth doing.

Prefer we call you?

Our AI assistant calls at a time that suits you and runs the free review — about ten minutes.

We only call between 8am and 8pm CT, and only because you asked us to.