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For auto glass & windshield repair businesses

After the hail, the first shop to answer books the job

A North Texas hailstorm can put dozens of cracked windshields on the phone at once — and the driver books whoever picks up first. MRTek's AI Front Desk answers your line 24/7, captures every job in writing, and never quotes a price or guesses at insurance or ADAS calls, so the booking stops going to whoever answered before you did.

$499/mo, 30-day free trial · you approve anything it sends · starts with a free Scan.

Why it hurts more here

A missed auto glass call is a booking gone to someone else

Hail turns the phone into a flood

A North Texas hailstorm can put dozens of cracked or pitted windshields on the phone within a day. The calls you cannot answer in that window are jobs that go to whoever picked up first.

The job mix runs wide

A chip repair is a quick, low-ticket job; a full windshield replacement on a newer vehicle with an ADAS camera behind the glass is a much bigger one. A missed call could be either end of that range.

Drivers book fast, not later

A chip today is a crack tomorrow. Someone calls between meetings or from a parking lot, and books whoever answers — they rarely wait for a callback before dialing the next shop.

Mobile jobs need a real appointment

Mobile service means capturing the right address — a driveway, an office lot, a job site — and a window that works. Get that wrong and a tech shows up to nothing.

ADAS calibration is real, technical work

Modern windshields carry cameras and sensors that often need calibration after a replacement. That is a technical judgment call for your team, never something a phone system should improvise.

Insurance questions come with almost every call

Drivers ask whether insurance covers the job and what their deductible looks like. The Front Desk captures the details and routes them to you — it never confirms coverage or promises a number.

How it works

Built for the way an auto glass line rings after a storm

It captures every job the moment the call comes in, it never quotes a price, and it sends the insurance and ADAS judgment calls to a human — with you in control of everything it sends.

Answers 24/7, in your name

Through a hail surge, nights, and weekends. Every caller reaches your business and gets captured, not a voicemail box that fills up during a storm.

Captures the job in writing

Vehicle, damage type, and whether it needs mobile service or a shop visit — turned into a daily and weekly written report your team can book from.

Never quotes a price

Auto glass pricing depends on the vehicle, the glass, and whether ADAS calibration is involved. The Front Desk captures the request and routes it to you — it never puts a number on a job.

Sends the real judgment calls to a human

Insurance-coverage questions and ADAS safety-calibration decisions never get answered by the assistant. It captures what the caller knows and routes it straight to you.

You approve anything it sends

Owner-approval guardrails on outbound messages, hard monthly budget caps, and a full record of everything it knows. Your data stays yours.

Starts with a free Scan

Every engagement begins with a free review — we tell you honestly whether the Front Desk pays for itself before you spend a dollar.

Straight answers

Questions auto glass owners ask us

Wait — do you install or repair glass yourselves?+

No. MRTek builds AI systems for small businesses. This is our AI Front Desk for auto glass and windshield repair companies: it answers your business line 24/7, captures every job, and sends a written summary of every call, so you stop losing bookings to voicemail.

What does it cost?+

The MRTek Front Desk is $499 a month with a 30-day free trial. Every engagement starts with a free review first — no obligation.

Will it quote a price or make insurance or ADAS calls on its own?+

Never. It does not quote a job — pricing depends on the vehicle and the glass, and that stays with you. It never confirms insurance coverage or a deductible, and it never makes an ADAS safety-calibration judgment. All three route straight to you.

How do I try it?+

Call the live demo line at (940) 433-4940 and talk to it like a driver with a cracked windshield. Then book a free review and we will show you the honest math for your business.

Which areas do you cover?+

We are focused on the DFW-metro auto glass markets — the northern suburbs and the Fort Worth side. Pick your city below, or ask us about yours.

Never lose another windshield job to voicemail

Find My Quick Wins, or hear the Front Desk answer a call the way your customers would. In plain English, no pressure.

Find My Quick Wins

20 minutes with Michael. You’ll leave with a short, prioritized plan — what’s worth fixing, in what order, and what to ignore. No obligation, and we’ll tell you straight if something isn’t worth doing.

When suits you best?

No pressure, no jargon. We’ll tell you straight whether it’s worth doing.

Prefer we call you?

Our AI assistant calls at a time that suits you and runs the free review — about ten minutes.

We only call between 8am and 8pm CT, and only because you asked us to.